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KNOWLEDGE CENTRE

Answers to the questions businesses ask before they move.

Practical answers about the platform, ERP, industries, implementation, operations, data and the decisions that come before adopting connected business technology.

Understand the platform before you make the decision.

The Knowledge Centre brings the questions businesses commonly ask into one place. Explore the platform, understand how connected operations work, and find practical answers around implementation, security, industries and commercial considerations.

FREQUENTLY ASKED QUESTIONS

Find the answer you need.

Select a subject to explore the questions most relevant to your business and expand any question to read the answer.

GETTING STARTED

Start with the questions that matter first.

Understand what Leading Edge Cloud is, who it is designed for and where a connected business platform fits into an organisation.

Leading Edge Cloud is positioned as a connected business technology platform that brings core enterprise processes and industry-focused solutions together in one operating environment.

It is designed for organisations that need stronger coordination between operations, financial control, people, information and management decision-making.

A connected platform can support growth by reducing the need to manage separate systems as operations, locations, processes and reporting requirements become more complex.

The platform is designed around a core enterprise foundation with industry and specialised solutions for different operating models. Explore the Industries and Specialised Solutions sections for the detailed landscape.

ERP & PLATFORM

One connected foundation for the business.

Understand the ERP core, connected modules and how operational information can move through the organisation.

The platform is built around connected enterprise capabilities such as finance and accounting, procurement, inventory and stores, production, asset management and business intelligence.

The purpose of an integrated ERP model is that business transactions can support more than one function. Operational activity can therefore contribute to inventory, costing, finance and management information instead of remaining in isolated applications.

The appropriate starting point depends on the organisation's operating requirements. A discovery conversation can identify the processes that need attention first and the broader capabilities that may become relevant as the business grows.

Connected processes allow operational transactions such as purchasing, stock movement, production and services to be considered alongside financial information, helping management understand both activity and its commercial effect.

INDUSTRIES

Different industries. One connected business foundation.

Find out how the platform's enterprise core can support different operating models and industry requirements.

The current industry landscape covers Agriculture & Food, Oil & Gas, Real Estate, Manufacturing, Automotive & Mobility, Retail Stores, Hospitality & Services, and Business & Projects.

Yes. Agriculture & Food is treated as an industry with specialised operating requirements, including farm, livestock, hatchery and processing activities connected to the wider business.

The industry architecture is intended to support different operating models while maintaining a connected enterprise foundation. The specific workflows and specialised requirements differ by industry.

An industry describes the operating environment and business context. A specialised solution is a purpose-built operational system designed for a particular workflow within that environment.

SPECIALISED SOLUTIONS

Purpose-built operations connected to the core.

Understand why specialised solutions exist and how they complement rather than duplicate the enterprise platform.

Specialised Solutions are purpose-built operational systems for specific business activities and sectors, designed to work with the wider enterprise foundation.

ERP modules provide the common enterprise capabilities used across the business. A specialised solution focuses more deeply on a particular operational model, such as farm management, project management or another sector-specific workflow.

That is the purpose of the connected architecture: specialised operational activity should be able to participate in the wider business picture, including inventory, costing and financial management where applicable.

The current specialised-solution landscape includes agriculture and livestock operations, livestock processing, project management and sector solutions such as school, hotel and hospital management.

IMPLEMENTATION

Move from evaluation to a structured implementation.

Implementation is a business exercise as much as a technology exercise. These questions help establish what happens before, during and after deployment.

A practical implementation should begin with understanding the organisation's processes, priorities, users, data and business objectives. This establishes what should be implemented and in what sequence.

Implementation time depends on the scope, business processes, data requirements, integrations, number of users and locations, and the level of configuration required.

Data migration should be treated as a planned implementation workstream. The relevant data should be identified, prepared, validated and transferred according to the agreed implementation scope.

Successful implementation requires business participation: process knowledge, data, responsible users, decisions on configuration and timely validation of the implemented workflows.

DATA & SECURITY

Business information deserves controlled access.

Explore the questions organisations should ask about access, permissions, business information and the protection of operational data.

Access should follow business responsibility. Users should have the information and capabilities required for their role, while sensitive functions should remain appropriately controlled.

Permissions should reflect organisational roles, responsibilities and approval structures. A controlled access model helps reduce unnecessary exposure while allowing employees to perform their work.

A connected data environment can reduce conflicting versions of information and give authorised users a more consistent view of the organisation.

Organisations should understand access controls, user permissions, data handling, backups, infrastructure responsibilities and the processes used to protect business information.

OPERATIONS & SUPPORT

Keep the business moving after implementation.

Explore practical questions around daily operation, multiple locations, users and the ongoing support model around a connected platform.

A connected enterprise architecture can support multi-location operations where the organisation needs common business visibility while maintaining appropriate location-level activity and controls.

Role-based access is an important part of operational control, allowing different users to work with the functions and information relevant to their responsibilities.

Expansion should be considered as part of the platform architecture. Additional users, locations, processes and specialised requirements can be assessed as the organisation evolves.

A business platform becomes part of daily operations. Support therefore matters for resolving issues, maintaining adoption and helping the organisation continue to use its systems effectively.

COMMERCIAL

Understand the next step before you commit.

Commercial conversations should connect the platform to the organisation's actual requirements rather than forcing every business into the same starting point.

Pricing should be based on the organisation's requirements, users, scope and implementation needs. A proper discovery conversation is the best way to establish the appropriate commercial scope.

The starting scope can be shaped around the organisation's priorities. The important point is to establish the processes that matter most and understand how future requirements fit into the broader platform.

A connected platform gives the organisation a foundation from which additional processes, users, locations and specialised requirements can be considered as the business evolves.

Start with a conversation about the business: how it operates today, where information is fragmented, what management needs to see and which processes should become connected first.

Still have a question?

Every business has its own operating model. Talk to us about your processes, requirements and the questions that matter to your organisation.